NCC Archives - Page 10 of 37 - Business Metrics

NCC Directs Telcos on Tariffs Transparency

Leaked Audio: NCC Clears Air on Phone Tracking, Leaking Allegations

The Nigerian Communications Commission (NCC) has denied allegations and insinuations that it may be a party to a leaked telephone conversation that went viral on Saturday...

Technology2 years ago

Two-Factor Authentication: NCC Releases 10 Steps to Secure WhatsApp

The Nigerian Communications Commission’s Computer Security Incident Response Team (NCC-CSIRT) has recommended that users of the popular messaging app, WhatsApp, set up Two-Factor Authentication (2FA) to...

Telecoms2 years ago

NCC Accelerates Broadband Penetration to Business Owners

The Executive Vice Chairman and Chief Executive Officer (EVC/CEO) of the Nigerian Communications Commission (NCC), Prof. Umar Danbatta, has reiterated the Commission’s commitment to continually drive...

Telecoms2 years ago

NCC to Provide N24.2bn for Internet Access at 20 Airports, Says Pantami

The Nigerian Communications Commission (NCC), has been saddled with the responsibilities of providing internet facilities at 20 airports, some institutions of learning and markets across the...

We Give Premiums to Consultations and Collaborations, NCC Assures Stakeholders

Telecoms2 years ago

We Give Premiums to Consultations and Collaborations, NCC Assures Stakeholders

The Nigerian Communications Commission (NCC) has said it would continue to consult stakeholders on issues affecting telecommunication services deployments and developments, in line with its culture...

Power Crisis, Unhealthy Alternatives and NCC’s Clean Energy Transition Quest

Telecoms2 years ago

Power Crisis, Unhealthy Alternatives and NCC’s Clean Energy Transition Quest

Telecommunications companies in South Africa have been battling to survive due to electricity power supply challenges which has prompted the regulatory authority to introduced load-shedding. Helios...

NCC Board Chairman Applauds Danbatta Rejigging of Commission’s Strategies & Structures The Chairman, Board of Commissioners Nigerian Communications Commission (NCC), Prof. Adeolu Akande has applauded the re-engineering of its strategies and structures being made by the Executive Vice Chairman, Prof. Umar Danbatta to make them more effective. Akande said the re-engineering of the NCC’s strategies and structures will enhance engagement with critical stakeholders and address unfair practices including but not limited to matters relating to tariffs. The Chairman of the Board who commended Danbatta spoke while Commissioning the Telecom Consumer Assistance, Resolution and Enquires (TELCARE) Centre, said the launch of the TELCARE, is the beginning of the helpdesk project expected to adorn some airports and other similar public locations across the country. He said it is one of NCC’s strategies for expanding the channels of engagement with telecom consumers. Akande said the project is a deliberate effort by the Commission to amplify its commitment to promoting the interest of consumers using various engagement strategies and initiatives to protect, inform, and educate telecom consumers. While expressing gratitude to the Management of the Federal Airport Authority Nigeria (FAAN) for its support in ensuring the successful establishment of a TELCARE Desk at the airport, Akande reiterated that the platform would serve as an additional channel for consumers to make enquiries on consumer issues, allowing the Commission to provide advocacy on consumer concerns as well as create awareness regarding Commission’s activities. The Commission, under the leadership of its Executive Vice Chairman, Prof. Umar Danbatta, has continued to re-engineer its strategies and structures to make them more effective to engage critical stakeholders to address unfair practices including but not limited to matters relating to tariffs. In his goodwill message, the Regional General Manager, FAAN, Kabir Mohammed, said that the Management of FAAN was delighted to partner with the NCC on the initiative, as the passengers and airport users will have the opportunity to resolve issues bothering them while in transit. Mohammed also noted that the first-hand interface with consumers would not only expedite the feedback mechanism in addressing telecom consumer issues but also curb unfair practices within the system and further bridge any communication gap between the consumers and its regulators. NCC’s Head, Consumer Affairs Bureau, Ayanbanji Ojo, speaking through the Head, Consumer Protection and Advocacy at NCC, Clem Omife, expressed optimism about the expected success of the initiative. Ojo noted that many consumers transiting at the airport are already taking advantage of the Desk even before the launch of the TELCARE Desk, to make enquiries or lodge complaints. “This is a pilot project, and the Commission will ensure that the TELCARE Desk is established in more strategic locations around the nation. We believe that through adequate education, information sharing, and the provision of layers of channels for complaints and redress, we can safeguard the interest of telecom consumers and innovatively promote the prospect of more excellent consumer experience,” Ojo said. Located at the Terminal C of the Nnamdi Azikwe International Airport, Abuja is the first beneficiary of the TELCARE that was unveiled by the NCC to mark the 2023 International Consumers Rights Day celebrated by the Commission. L-R: Oladokun Oye, VP, Retail and Postpaid, Airtel Nigeria; Abdulrahman Ado, Executive Director, 9Mobile; Adeleke Adewolu, Executive Commissioner, Stakeholder Management, NCC; Dr. Chris Nwanoro, President, National Disability Empowerment Forum; Prof. Adeolu Akande, NCC Board Chairman; Abdulazeez Salman, Commissioner, NCC; Ugonwa Nwoye, Chief Customer Relations Officer, MTN Nigeria.

Telecoms2 years ago

NCC Board Chairman Applauds Danbatta Rejigging of Commission’s Strategies and Structures

The Chairman, Board of Commissioners Nigerian Communications Commission (NCC), Prof. Adeolu Akande has applauded the re-engineering of its strategies and structures being made by the Executive...

REVEALED: Nigeria Faced 2.9 million Cyberattacks During Presidential Election – Pantami

Technology2 years ago

REVEALED: Nigeria Faced 12.9 million Cyberattacks During Presidential Election – Pantami

The Federal Government through the Minister of Communications and Digital Economy, Isa Pantami, has revealed that a total of 12,988,978 attacks originating from within and outside...

Telecoms2 years ago

VISUALS: NCC’s Approved New Short Codes for Telcos

The new short codes approved by the Nigerian Communications Commission (NCC) are aimed at achieving uniformity in common short codes across networks. (READ MORE) This means...

NCC Approves Harmonized Short Codes, Directs Implementation

Telecoms2 years ago

NCC Approves Harmonized Short Codes, Directs Implementation

In line with its consumer-centric approach to telecoms regulation, the Nigerian Communications Commission (NCC) has directed mobile network operators (MNOs) to commence implementation of approved harmonised...