March 2023 - Page 5 of 13 - Business Metrics

Airtel Money Partners Prudential Uganda, Turaco to Launch Health Insurance Product

By Rosemary Iwuala Airtel Mobile Commerce Uganda Limited (AMCUL) has today announced a strategic partnership with Prudential Assurance Uganda Limited and Turaco Insurance Brokers Limited for...

Appointments2 years ago

Autochek Appoints US Automotive Industry Veteran Robert Granados to its board

By Rosemary Iwuala Autochek, the automotive technology company making car ownership more accessible and affordable across Africa, has appointed US automotive industry leader and veteran, Robert...

Norrenberger Acquires 60% Equity Stake The Infrastructure Bank

Finance2 years ago

DEALS: Norrenberger Acquires 60% Equity Stake in The Infrastructure Bank

Rosemary Iwuala Norrenberger, an integrated financial services group, has taken an equity stake of 60 per cent in The Infrastructure Bank (TIB), having concluded the acquisition...

Telecoms2 years ago

JUST IN: FG Reverses Proposed 5% Excise Duty for Telecoms Services

The Federal Government has announced the removal of excise duty for telecom sub-sector of Nigeria’s Digital Economy Industry in line with the recommendations of the Committee...

CBN Raises Benchmark Interest Rate by 50bps to 27.25%

Economy2 years ago

CBN Raises Interest Rate by 50bps to 18%

The Monetary Policy Committee (MPC) of the Central Bank of Nigeria (CBN) has increased the Monetary Policy Rate (MPR) by 50 basis points to 18 per...

NCC Board Chairman Applauds Danbatta Rejigging of Commission’s Strategies & Structures The Chairman, Board of Commissioners Nigerian Communications Commission (NCC), Prof. Adeolu Akande has applauded the re-engineering of its strategies and structures being made by the Executive Vice Chairman, Prof. Umar Danbatta to make them more effective. Akande said the re-engineering of the NCC’s strategies and structures will enhance engagement with critical stakeholders and address unfair practices including but not limited to matters relating to tariffs. The Chairman of the Board who commended Danbatta spoke while Commissioning the Telecom Consumer Assistance, Resolution and Enquires (TELCARE) Centre, said the launch of the TELCARE, is the beginning of the helpdesk project expected to adorn some airports and other similar public locations across the country. He said it is one of NCC’s strategies for expanding the channels of engagement with telecom consumers. Akande said the project is a deliberate effort by the Commission to amplify its commitment to promoting the interest of consumers using various engagement strategies and initiatives to protect, inform, and educate telecom consumers. While expressing gratitude to the Management of the Federal Airport Authority Nigeria (FAAN) for its support in ensuring the successful establishment of a TELCARE Desk at the airport, Akande reiterated that the platform would serve as an additional channel for consumers to make enquiries on consumer issues, allowing the Commission to provide advocacy on consumer concerns as well as create awareness regarding Commission’s activities. The Commission, under the leadership of its Executive Vice Chairman, Prof. Umar Danbatta, has continued to re-engineer its strategies and structures to make them more effective to engage critical stakeholders to address unfair practices including but not limited to matters relating to tariffs. In his goodwill message, the Regional General Manager, FAAN, Kabir Mohammed, said that the Management of FAAN was delighted to partner with the NCC on the initiative, as the passengers and airport users will have the opportunity to resolve issues bothering them while in transit. Mohammed also noted that the first-hand interface with consumers would not only expedite the feedback mechanism in addressing telecom consumer issues but also curb unfair practices within the system and further bridge any communication gap between the consumers and its regulators. NCC’s Head, Consumer Affairs Bureau, Ayanbanji Ojo, speaking through the Head, Consumer Protection and Advocacy at NCC, Clem Omife, expressed optimism about the expected success of the initiative. Ojo noted that many consumers transiting at the airport are already taking advantage of the Desk even before the launch of the TELCARE Desk, to make enquiries or lodge complaints. “This is a pilot project, and the Commission will ensure that the TELCARE Desk is established in more strategic locations around the nation. We believe that through adequate education, information sharing, and the provision of layers of channels for complaints and redress, we can safeguard the interest of telecom consumers and innovatively promote the prospect of more excellent consumer experience,” Ojo said. Located at the Terminal C of the Nnamdi Azikwe International Airport, Abuja is the first beneficiary of the TELCARE that was unveiled by the NCC to mark the 2023 International Consumers Rights Day celebrated by the Commission. L-R: Oladokun Oye, VP, Retail and Postpaid, Airtel Nigeria; Abdulrahman Ado, Executive Director, 9Mobile; Adeleke Adewolu, Executive Commissioner, Stakeholder Management, NCC; Dr. Chris Nwanoro, President, National Disability Empowerment Forum; Prof. Adeolu Akande, NCC Board Chairman; Abdulazeez Salman, Commissioner, NCC; Ugonwa Nwoye, Chief Customer Relations Officer, MTN Nigeria.

Telecoms2 years ago

NCC Board Chairman Applauds Danbatta Rejigging of Commission’s Strategies and Structures

The Chairman, Board of Commissioners Nigerian Communications Commission (NCC), Prof. Adeolu Akande has applauded the re-engineering of its strategies and structures being made by the Executive...

General2 years ago

List: 16 Constitutional Amendment Bills Recently Signed Into Law by President Buhari

President Muhammadu Buhari on recently signed 16 bills (Fifth Alteration) 2023 passed by the National Assembly into law, which will have significant effects on the political-economic...

Economy2 years ago

FULL TEXT: Naira Redesign Implementation Failure and Its Consequences

By Kingsley Moghalu The terrible suffering & economic loss Nigerians and Nigeria have experienced as a result of the faulty IMPLEMENTATION of the Central Bank of...

Economy2 years ago

Window Tightens on Nigeria after $2.1bn External Debt Service Cost in 9 Months

By FBNQuest According to the DMO’s recent publication on external debt service cost for 9M ’22, the FGN’s external debt service payments for Q3 ’22 amounted...

Nigerian Stock Index Losses 1% to Extend Losing Streak

Capital Market2 years ago

Investors Lose N22.78bn as Stock Index Declines by 0.09%

Nigerian Equities Market closed negative as the key market indicator advanced by 49.16 bps amid positive market breadth. The NGX All-Share Index declined by 0.09% to close at...