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VISUALS: NCC’s Approved New Short Codes for Telcos

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Short Codes

The new short codes approved by the Nigerian Communications Commission (NCC) are aimed at achieving uniformity in common short codes across networks. (READ MORE)

This means that the code for checking airtime balance is the same across all mobile networks for the same function, irrespective of the network a consumer uses.

With the new codes, the telecom consumers using the over 226 million active mobile lines in the country, can now use the same codes to access services across the networks.

Consequently, under the new harmonised short codes regime, 13 common short codes have been approved by the Commission.

They include the following codes: 300 to be used as the harmonised code for Call Centre/Help Desk on all mobile networks; 301 for voice Mail Deposit; 302 for Voice Mail Retrieval; 303 for Borrow Services; 305 for STOP Service; 310 for Check Balance, and 311 for Credit Recharge.

Also, the common code for Data Plan across networks is now 312. In line with the new direction, 321 is for Share Services, while 323 is for Data Plan Balance.

The code, 996, is now for Verification of Subscriber Identity Module (SIM) Registration/NIN-SIM Linkage.

The code, 2442, is retained for Do-Not-Disturb (DND) unsolicited messaging complaint management, while the common code, 3232, is also reatained for Porting Services, otherwise called Mobile Number Portability.

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