Palmpay Reports 16m Active Monthly Users

The Managing Director, PalmPay, one of Africa’s leading fintech platform, Chika Nwosu has restated the commitment of the company towards the adoption of cashless payments across the country.

Nwosu disclosed this during a media roundtable held on Friday, January 17, 2025 at the company’s headquarter in Lagos.

This is as the platform rolled out impressive performance figures supporting its stance as the biggest financial app in Nigeria currently serving 16 million active users on monthly basis.

Speaking during the interactive session, he noted that the platform would continue to leverage cutting-edge technology by making world-class financial services available to the mass market particularly in regions where it is needed the most.

He disclosed that the platform remains the biggest financial app in Nigeria given the fact that it currently boasts of 16 million active users on monthly basis.

According to him, the platform remains committed to driving financial inclusion in underserved communities hence the reason for expanding rapidly into new markets.

He revealed that the value of monthly transaction on the app was estimated to be worth $6 million with success rate of transaction at 99.5%.

He explained that the platform currently serves over 35 million customers and 1.2 million business users who operates as both merchants and agents adding that the users operate digital accounts, make real-time payments and offer savings and credit solutions.

“In 2024, PalmPay recorded a total of 10 million monthly active users with N4 billion paid as returns for savings. With PalmPay, you enjoy 20% flexible savings annual interest,” he said.

Buttressing the fact that the platform was not a loan app, he described it as a reputable financial institution that is licensed and regulated by the Central Bank of Nigeria.

He stated that a lot of system and mechanism have been put in place to save unsuspecting victims of fraud.