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BREAKING: eNaira Speed Wallet reappears on Google Play Store



CBN Defends eNaira Amid Low Adoption, Usage

Amidst controversy trailing the disappearance of eNaira Speed Wallet, the end user application for operating Nigeria’s Central Bank Digital Currency (CBDC), the app has reappeared on Google Play Store for Android users on Thursday Afternoon.

The App, which was launched ceremoniously on Monday, October 25 by the Central Bank of Nigeria (CBN) alongside eNaira Speed Merchant App for operators of the digital currency, went missing after recording over 100k downloads on the Play Store on Wednesday.

Earlier, the CBN has warned users that it will not be held liable for any loss, whether arising from, or in connection with the use of the eNaira website.

This information is displayed on the CBN’s eNaira website.

Attention was drawn to this disclaimer after the sudden disappearance of the eNaira wallet from the Google Play Store. Sources close to the issue have stated that it was taken down to make necessary updates.

Monitoring users responses to the eNaira Speed Wallet, Business Metrics observed that average rating received by the 3,025 users who have tried the App is low. It was accorded two stars out of five that indicates highest quality experience by users.

Similarly, many users have also bemoaned poor experience after launching the App on their phone.

Meanwhile, the CBN disclaimer after the initial disappearance read:

“In no event will the CBN or its directors, officers, employees, independent contractors, affiliates or agents, or any of its or their respective service providers, be liable to you or any third party for any use, interruption, delay or inability to use the eNaira website, lost revenues or profits, delays, interruption or loss of services, business or goodwill, loss or corruption of data, loss resulting from system or system service failure, malfunction or shutdown, failure to accurately transfer, read or transmit information, failure to update or provide correct information, system incompatibility or provision of incorrect compatibility information or breaches in system security, or for any consequential, incidental, indirect, exemplary, special or punitive damages, whether arising out of or in connection with the use of the eNaira website.”

Users were also a little uncomfortable when information from the site stated that the CBN would not be held liable for errors made on the site. It read:

“The materials appearing on eNaira’s Website may include technical, typographical, or photographic errors. CBN will not promise that any of the materials in this Website are accurate, complete, or current. CBN may update the materials contained on the eNaira website at any time without notice and makes no commitment to update the materials.”

Even with the return of the App on Google play store, confidence level in the two applications – eNaira Speed Wallet and eNaira Speed Merchant Wallet, confidence level remains low.

Our correspondent oberved that the eNaira Speed Merchant Wallet has been stuck on 10,000 downloads since it’s debut.

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