Address Subscribers’ Data Depletion Concerns, NCC Orders Telcos

The Nigerian Communications Commission (NCC) has issued a directive to all Mobile Network Operators (MNOs) in the country to urgently address the issue of rapid depletion of mobile data.

The NCC directive is in response to the increasing number of complaints from consumers who have voiced their dissatisfaction over what they perceive as unfair data consumption rates.

The NCC has mandated an independent audit of the MNOs’ billing systems to ensure transparency and fairness in data usage charges. This audit is expected to shed light on the technicalities behind data consumption and provide insights into how consumers can get the most value out of their data plans.

Again, the commission is launching an educational campaign to provide consumers with knowledge about data management. This initiative will provide valuable tips on how to prevent unwanted data depletion through smartphone settings and data usage monitoring.

Under the guidance of Dr. Bosun Tijani, Minister of Communications, Innovation and Digital Economy, the NCC reaffirms its goal to enhance Nigeria’s digital modification. The commission’s actions align with President Bola Ahmed Tinubu’s Renewed Hope Agenda, which emphasizes the importance of a sustainable digital economy as a cornerstone for national development.

The NCC’s directive is a collaboration with MNOs to enhance the quality of service and ensure that the benefits of digitalization are accessible to all Nigerians.